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Sales Conditions

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Sales Conditions

1) Foreword

The conditions below rule the sale of products shown on  the website, the ‘Site’) by WIS – World Industrial Store, a division of Comhas Srl, a company established in Cinisello Balsamo (Milan), Via Matteotti 66, Telephone 02.61298551, Fax 02.66594921
These conditions define the terms of sale between the Seller and any physical or legal person, hereinafter called ” the customer”, wishing to make a purchase via the Site.
When placing an order, the customer acknowledges having made himself aware of the general sales conditions on display on
These general sales conditions overrule any other condition mentioned in any other document unless special dispensation is explicitly agreed to in writing by WIS.
These general sales conditions can be modified at any time by WIS provided they appear on the Web site
Pursuant to art. 4, c.1 of the Italian Legislative Degree of March 31, 1998, COMHAS s.r.l. sells the Products exclusively to companies and professionals, not to consumers. By providing the required information when registering for purchasing the Products, customers expressly declare to purchase the Products exclusively for the purpose of their professional activities.

2. Object

Through the Site, Seller offers a virtual catalogue for Products’ purchasing. Each product on the catalogue is accompanied by a data sheet exclusively based on information provided by manufacturers, whose accuracy the Seller can not be held responsible.

3. Orders

Each order – marked by a unique code (ordering number) –  contains the date of submission, the detail of the Products purchased, the prices, the costs of shipment and the summary of the total cost. The orders placed through the Site are processed on the working day following the order itself (for example, an order filed on Friday by the customer, will be taken in charge by the Seller next Monday). For Products available in the storage, time necessary to process the order is estimated at about 24 hours. In any case, the Seller may communicate via e-mail to Customer – within the next day to take charge – the effectively estimated time to escape the order.

4. Prices

Unless otherwise specified, all prices are exclusive of  VAT (Value Addaed Tax) and expressed in Euros.
Prices are subject to change at any time and without notice.
Prices payable for Products are those notified in the purchasing procedure (basket, details of basket, details of order).
All European Union customers are obliged to pay VAT: 20% for purchases delivered in Italy; for purchases delivered in a state of the European Community different from Italy or in a State not E.U. member, Seller do not apply VAT to the price of Products.

5. Payments

Payment is accepted by Visa and MasterCardThe online payment process is managed by BANKPASSWeb through its server by using Security Sockets Layer (SSL) verified by Visa / MasterCard SecureCode.

6. Shipments

Shipments will be done carriage-free and delivery charges will be indicated in the order confirmation and debited in invoice.
Seller doesn’t take any charge of damages caused by transportation. With the delivery to the courier, the goods are meant to be property of the customer who, from this moment, assumes every consequent risk.
At the act of the material reception of the goods, it’s up to the customer to verify the integrity of each package and the conformity with the packing list formulating the circumstantial reserves about eventual differences between the received goods and those established in the contract to the courier on the same invoice in order to assert one’s rights

7. Time of delivery

Time of delivery can vary in consideration of the delivery place provided by the Customer.

8. Place of delivery

Products will be delivered to the billing address provided by the Customer in the registration form.
The Customer  must report  in the order confirmation a delivery address different from the billing address.

9. Workbooks

Products’ workbooks, if available, are those provided by manufacturers.
Seller therefore can not indicate on the Site the languages of such workbooks and is not required to provide any further technical information about Products’ use and  specifications.

10. Products warranties

Seller shall not be liable for any complaints relating to Products’ warranties and services.
Such warranties and services are those offered by manufacturers.
Sending the order the customer agrees with such warranties and services.

11. Limitation of liability

Any information related to Products is based solely on data provided by Products’ suppliers.
Seller, therefore, is not responsible for the conformity of the Products with the specifications published on the site.
The customer must use Products in accordance with supplier’s specifications with diligence, expertise and prudence.
Seller shall not be liable for any damage of losses arising from defective installations of the Products, from the use of the Products in connection with other defective, unsuitable or defectively installed equipment; user’s negligence; improper use or use in any manner inconsistent with the specifications or instructions published on the Site; force majeure, i.e. unforeseen circumstances or causes beyond its reasonable control, including, without limitation, acts of God, strikes, war, riots, fire, accident, freight embargoes,etc.

12. Customer’s warranties      

The Customer represents that information provided when filling out the registration form is up-to-date materially and accurate. The customer is responsible for maintaining and promptly update the information for their accuracy and completeness and for keeping such information (and any password and user name given to him for the purposes of accessing the Site and/or purchasing Products) secure against unauthorised access as a consequence of loss, communication, dissemination or subtraction of the same credentials.

13. Privacy

Seller is committed to protecting your privacy pursuant to the Italian Legislative Degree n. 196 of 30th June 2003 and will not use information that does or can be used to personally identify the customer other than as set out in the Online Privacy Statement at
By submitting his  personal data when registering to the Site , the user consent to such personal data being processed in accordanced with such Online Privacy.

14 Governing Law and Jurisdiction

The construction validity and performance of these Conditions shall be exclusively governed by Italian Law.
Any disputes relating to or arising out of these terms and conditions will be exclusively submitted to the competent court of Milan, Italy.

According to artt. 1341 and 1342 of the Italian Civil Code, the customer claims to have red and expressly approve the following articles:
6. Shipments, 10. Products’ warranties, 11. Limitation of liability, 12. Customer’s’ warranties, 14.Governing law and jurisdiction