WIS World Industrial Store

Following you will find some information on the  use of the store, account logging, payments methods, and other useful informations :
In case this page will not supply you enough informations or will not answer to your questions  you may contact directly our customer service at
+39 02.6659.5982 or info@worldindustrialstore.com

FIRST  REGISTRATION /  ORDER

Before you can use your cart  and proceed in ordering  it is necessary  to register,   filling  the form ( you may click on the  “not registered  account” to fill the form or  access directly from here).
Once  registration is made and activated  you may use the cart , save an order or proceed with purchase.
Registration is requested only first time . Everytime you log in you will be requested to type your  username and password  previously choosen with first registration .
Registration  does not require  you  you place an order .

PAYMENT METHODS

Several payment methods are available :

Credit card Mastercard Visa

Accepted credit cards are  Visa and Mastercard.
At the moment  order  At he moment order is confirmed you shall be trnasfrred to  BankPassWeb/SiServizi site where you shall be authorized to input your credit card data.
Transaction is safe encrypted using safety protocols SSL, VerifiedbyVisa/MasterCard Secure Code.

PayPal PayPal

With credit cards: PayPal allows you to pay with either your credit card or pre-paid Visa, MasterCard, Postepay and Carta Aura in the fastest, safest way possible without sharing financial information. Your credit card number is never given to the recipient of your payment. Plus, you can benefit, free-of-charge, from the most sophisticated data security and fraud protection systems.

For PayPal holders: payment with PayPal can only be made by the real holder of the PayPal account. To make a purchase, just enter the email address and password of your PayPal account and the amount will automatically be debited to the associated card. Opening a PayPal account is free.

Bank remittance

Order shall be despatched  only after ,  amount  shall be credited on our bank acount .
Following are Bank informations to allow you to provide for remittance :

ACCOUNT  NAME :  Comhas srl - Wis division
UBI - BANCA POPOLARE COMMERCIO E INDUSTRIA
IBAN:  IT 74 M 03111 01607 000000000920
ACCOUNT: 000000000920
SWIFT CODE:  B L O P I T 2 2

Payment at our warehouse

Choosing this option, the order total will not include transport charge, therefore goods must be collected by customer on his own at our facility

WIS –World Industrial Store
div. Comhas s.r.l.
Via Matteotti 66
20092 Cinisello Balsamo (MI).

Order shall be in the order status page  on your own profile  (see), with payment status  “R : Payment at our warehouse”.
During goods consignment at our warehouse , it will be possible to pay the order

  • by credit card ( Visa o MasterCard)
  • supply copy of the bank payment remittance ( pls note we shall release the goods only if our bank  
      account have been already credited for  the amount)
  • cash

ORDER STATUS

Orders already entered or saved  are all indicated  in “order status page”  ( you may access it from home page  in the login section  or  access it directly from here ).
Orders will always have a progressive  number and a one of following  status :

A : Open
Payment proceeding not yet terminated
B : Waiting for bank remittance
Waiting remittance ( order cannot be modified any longer )
E : Shipped
order have been shipped
N : Not  Shipped yet
Order have been entered  but is waiting to be shipped
R : Payment at our warehouse
Order have been entered , and payment procedure shall be finalised during delivery  at WIS warehouse
P : Settled
Order regularly paid and closed  (order cannot be modified any longer)
W : Payment error
Error in payment proceeeding have been identified (credit card or Paypal)
X : Cancelled
Order that had payment transaction started by customer and then cancelled by customer
Y : Waiting answer
Order that with Paypal  payment method, that is waiting transaction confirmation from Paypal

It is possible to reopen an open order  (A)  also in future in a second step and to continue purchase in case also modifying products and quantity.
Orders already paid or shipped can be reopened  in order to reorder same items.

Entering an order  already sent  it will be possible to verify  updates on oroder  status , payment status  and delivery  informations ( shipping data, tracking number)  and also it will be possible to download pdf format invoice.